{"id":625,"date":"2025-01-26T18:02:54","date_gmt":"2025-01-26T17:02:54","guid":{"rendered":"https:\/\/www.oposytif-formations.fr\/?p=625"},"modified":"2025-01-26T18:05:20","modified_gmt":"2025-01-26T17:05:20","slug":"la-communication-assertive","status":"publish","type":"post","link":"https:\/\/www.oposytif-formations.fr\/index.php\/2025\/01\/26\/la-communication-assertive\/","title":{"rendered":"La communication assertive"},"content":{"rendered":"\n<p>Il s&rsquo;agit de la capacit\u00e9 des collaborateurs \u00e0 exprimer leurs opinions, besoins et sentiments de mani\u00e8re claire, respectueuse et sans agressivit\u00e9, tout en tenant compte des perspectives des autres.<\/p>\n\n\n\n<p>D\u00e9velopper la communication assertive au sein d&rsquo;un service permet d&rsquo;am\u00e9liorer les relations professionnelles et la relation clients, de pr\u00e9venir les conflits et, par r\u00e9percussion, d&rsquo;augmenter l&rsquo;efficacit\u00e9 au travail.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Il s&rsquo;agit de la capacit\u00e9 des collaborateurs \u00e0 exprimer leurs opinions, besoins et sentiments de mani\u00e8re claire, respectueuse et sans agressivit\u00e9, tout en tenant compte des perspectives des autres. D\u00e9velopper la communication assertive au sein d&rsquo;un service permet d&rsquo;am\u00e9liorer les relations professionnelles et la relation clients, de pr\u00e9venir les conflits et, par r\u00e9percussion, d&rsquo;augmenter l&rsquo;efficacit\u00e9 au travail.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-625","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"_links":{"self":[{"href":"https:\/\/www.oposytif-formations.fr\/index.php\/wp-json\/wp\/v2\/posts\/625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oposytif-formations.fr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.oposytif-formations.fr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.oposytif-formations.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oposytif-formations.fr\/index.php\/wp-json\/wp\/v2\/comments?post=625"}],"version-history":[{"count":2,"href":"https:\/\/www.oposytif-formations.fr\/index.php\/wp-json\/wp\/v2\/posts\/625\/revisions"}],"predecessor-version":[{"id":628,"href":"https:\/\/www.oposytif-formations.fr\/index.php\/wp-json\/wp\/v2\/posts\/625\/revisions\/628"}],"wp:attachment":[{"href":"https:\/\/www.oposytif-formations.fr\/index.php\/wp-json\/wp\/v2\/media?parent=625"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.oposytif-formations.fr\/index.php\/wp-json\/wp\/v2\/categories?post=625"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.oposytif-formations.fr\/index.php\/wp-json\/wp\/v2\/tags?post=625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}